Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to flag a responsible gambling concern, we are here to help. This page explains how to reach the USA Casino editorial team and what to expect once you do.
How to Contact Us
Email is the most direct route to our team. We read every message ourselves — there are no automated filters standing between you and a real response. Write to us at [email protected] and include a brief description of your enquiry in the subject line so we can route it to the right person without delay.
We aim to respond within two working days. During periods of high volume it may take a little longer, but we will always follow up. If you are writing about something time-sensitive — a broken link, an outdated offer, or a welfare concern — please say so clearly at the top of your message.
What You Can Write to Us About
There is no message too small or too large. Below are the kinds of enquiries we receive most often:
- Review questions — If something in our coverage of sites like Spinblitz, MegaBonanza, or any other reviewed casino is unclear, ask us to explain it further.
- Accuracy and corrections — Online casino offers, terms and regulations change frequently. If you believe any detail on our site is out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
- Bonus and terms queries — Wagering requirements, Gold Coin and Sweeps Coin mechanics, expiry rules and withdrawal caps can be confusing. If our explanations have left a gap, let us know.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, please mention this in your message. We will point you to appropriate support organisations without delay. You can also find guidance on our casino comparison pages, where responsible gambling tools are covered as part of every review.
- Suggestions for coverage — We welcome reader input when planning new content. If there is a casino site, game type, or topic you would like us to cover, tell us.
- Partnership and editorial enquiries — If you represent a brand and would like to discuss how we work, please introduce yourself clearly and outline your proposal. We do not accept payment in exchange for editorial position — our rankings are based on research and verification alone.
What to Include in Your Message
A little context helps us respond faster and more usefully. Where it is relevant, include:
- The page or casino name you are writing about
- The specific detail, offer or claim that prompted your message
- Your location or state, if your query relates to legal availability or payment methods
- Any supporting information — a screenshot, a link, or a quote — if you are flagging an inaccuracy
Our Editorial Standards
USA Casino covers social and sweepstakes-style casino platforms available to residents across the United States. Every site we review is assessed on its licensing or regulatory standing, the clarity of its bonus terms, the payment methods it accepts, its approach to responsible gambling, and the breadth and fairness of its game library. Commission arrangements with operators do not influence how we rank or describe them — a site that pays us a referral fee receives the same scrutiny as one that does not.
If you believe anything we have published conflicts with those principles, we want to hear about it. Feedback from readers is one of the most important checks on the quality of our work.
Responsible Gambling — Where to Get Help
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, support is available. The following organisations offer free, confidential help to people in the United States:
- National Council on Problem Gambling (NCPG) — Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous — A peer support programme with meetings held across the country and online.
- State-level self-exclusion programmes — Most states with regulated gambling offer voluntary self-exclusion schemes. Contact your state gaming authority for details.
You can also use the deposit limits, session reminders and self-exclusion tools offered directly by the casino platforms we review. Setting those limits before you play is always worth doing.
A Note on Response Times
Our team is small and editorial. We do not operate a customer service desk on behalf of any casino — if you have a billing dispute, a withdrawal issue or an account problem with a specific platform, please contact that casino directly through its own support channels. We can, however, help you understand your rights as a player and point you to the right place if you are not sure where to turn.
Thank you for taking the time to get in touch. We look forward to hearing from you.